Privacy Policy
Introduction
Welcome to Sarva Enroute, your trusted online travel portal for Hotel bookings, Car Rentals, Travel Packages, and Activity bookings. This Privacy Policy governs the collection, use, and protection of your Personal Information when you visit our website or purchase any products/services from us. By using our website, you agree to the practices described in this policy.
Personal Information We Collect
“Personal Information” includes any data that can identify you as an individual. We may collect:
Identification Data: Name, age, gender, and co-passenger details.
Contact Data: Address, email address, and telephone/mobile numbers.
Transaction Data: Payment details (Credit/Debit card info), billing address, and travel history.
Technical Data: IP address, browser type, and anonymous site statistical data.
How We Use Your Information
We collect your information to provide a seamless travel experience. This includes:
Booking Fulfillment: To process and confirm your air, hotel, and car reservations.
Customer Service: To contact you for updates, changes, or support regarding your bookings.
Personalization: To customize site content and special offers based on your preferences.
Communication: To send newsletters, fare sales, and exclusive promotions (you can opt-out at any time).
Cookies & Tracking Technology
We use “Cookies”—small pieces of information stored by your browser—to enhance your experience.
Safe Usage: No personally identifiable information (PII) like your name or address is stored in our cookies.
Efficiency: Cookies allow you to stay logged in and help us show you relevant advertisements or “Best Deals.”
Control: You can choose to block cookies through your browser settings, though it may disable certain features of the website.
Information Sharing & Disclosure
Service Providers: When you book through us, we share necessary information with involved third parties (Airlines, Hotels, Car Agencies) to fulfill your travel arrangements.
No Rent/Sale: We do not sell or rent individual customer names or personal information to third-party marketers.
Legal Requirements: We may disclose information if required by law, court order, or to protect the rights and properties of Sarva Enroute, its employees, or affiliates.
Data Security & Responsibility
Account Safety: You are solely responsible for maintaining the secrecy of your passwords and account information.
External Links: Our website may contain links to other sites. Please note that Sarva Enroute is not responsible for the privacy practices of external websites.
Your Choices (Opt-Out Policy)
If you no longer wish to receive promotional emails or newsletters from us, you can click the “Unsubscribe” link at the bottom of our emails. Please note that we reserve the right to limit membership to those who accept essential service-related emails.
Updates to This Policy
Sarva Enroute (based in Lucknow, India) reserves the right to review and change this Privacy Policy periodically. We recommend bookmarking this page to ensure you are aware of the latest version.