2N/3D | The Malabar Coastline Quick-Look

TERM & CONDITION

📋 GENERAL BOOKING & SIGHTSEEING POLICY

• Hotel Selection: As per preference. If sold out, a similar category is provided. We are not responsible for standard hotel category amenities (WiFi speed, etc.)
• The “Museum & Island” Protocol:
  • Arakkal Museum (Kannur): Closed on Mondays.
• Force Majeure (Hills Edition): Delays or route cancellations caused by landslides in the Ghats, sudden heavy rain blocking trekking paths, or “Bandhs” (Strikes) in Kerala are beyond our control. Any additional costs for extended stays are to be borne by the guest.
• Payments: Full payment for specific Jeep Union Transfers is recommended in cash directly to the driver, as UPI often fails in forest zones.
• Physical Needs: Please communicate specific physical concerns in advance.
• Documentation: Mandatory: Guests must carry the Original Physical ID (Aadhar/Passport). Hotels in Kerala strictly enforce this for all guests.
• Check-in/out: Standard 12:00 PM (In) / 11:00 AM (Out) is common in Karnataka. Note: Homestays may have stricter timings.
• Amendments: Customizations during or 7 days prior to the trip may incur extra charges.
• No Show: Rooms not occupied by 20:00 hrs are considered “No Shows” unless prior notice is given. 

💳 CANCELLATION & FLIGHT POLICY

• Non-Refundable: No refunds on blackout dates/long weekends.
• Cancellation Fee : Regardless of reason, cancellations are costly. To offset these costs, the following fees will apply. If you cancel, non-recoverable expenses of Rs. 1500 per person will be charged and over and above that the following will be charged on cancellation of a tour.
• Refundable Amount : 
  • Cancelled 30 days or more prior to trip start date: 35 % of total package cost.
  • Cancelled between 15 – 30 days prior to trip start date: 50 % of total package cost.
  • Cancelled between 14 days to 7 days prior to trip start date: 80 % of total package cost.
  • Cancellation less than 7 Days prior to trip start date: 100 % of package cost will be charged.
• Postponement: Postponing may incur a rebooking fee. Post-postponement cancellations forfeit all amounts.
• Flight Policy: We act as facilitators. Carrier terms apply. We are not responsible for airline delays.
• Credit Note: A 6-month Credit Note will be provided for the possible refundable amount depending on the Selected Hotels and time period of cancellation .