3N/4D | The Peaks of Chikmagalur

TERM & CONDITION

📋 GENERAL BOOKING & SIGHTSEEING POLICY

• Hotel Selection: As per preference, Chikmagalur often consists of Coffee Estate Homestays or Nature Resorts. Guests must expect rustic settings, limited mobile network, and the occasional presence of insects/bugs due to the dense forest surroundings.
• The “Jeep Union” Protocol:
  • Private Vehicle Ban: At Hebbe Falls, Jhari Falls, and Patla Betta, private tourist vehicles (Innova/Tempo) are strictly prohibited by local unions.
  • Mandatory Transfer: Guests must hire local 4×4 Jeeps from the parking base. These rides are bumpy and basic. Note: Waiting times for these jeeps can exceed 1 hour on weekends.
• Physical Requirements (Ghats & Treks):
  • Motion Sickness: The drive involves crossing the Western Ghats (Agumbe & Bisle Ghat). Guests prone to motion sickness must carry medication.
  • Trekking Fitness: Reaching Hebbe Falls involves a 1 km trek on slippery rocks and crossing shallow streams. Guests with severe knee/back issues should avoid this specific point.
• Force Majeure (Hills Edition): Delays or route cancellations caused by landslides in the Ghats, sudden heavy rain blocking trekking paths, or “Bandhs” (Strikes) in Kerala are beyond our control. Any additional costs for extended stays are to be borne by the guest.
• Payments: Full payment for specific Jeep Union Transfers is recommended in cash directly to the driver, as UPI often fails in forest zones.
• Physical Needs: Please communicate specific physical concerns in advance.
• Documentation: Mandatory: Guests must carry the Original Physical ID (Aadhar/Passport). Hotels in Kerala strictly enforce this for all guests.
• Check-in/out: Standard 12:00 PM (In) / 11:00 AM (Out) is common in Karnataka. Note: Homestays may have stricter timings.
• Amendments: Customizations during or 7 days prior to the trip may incur extra charges.
• No Show: Rooms not occupied by 20:00 hrs are considered “No Shows” unless prior notice is given. 

💳 CANCELLATION & FLIGHT POLICY

• Non-Refundable: No refunds on blackout dates/long weekends.
• Cancellation Fee : Regardless of reason, cancellations are costly. To offset these costs, the following fees will apply. If you cancel, non-recoverable expenses of Rs. 1500 per person will be charged and over and above that the following will be charged on cancellation of a tour.
• Refundable Amount : 
  • Cancelled 30 days or more prior to trip start date: 35 % of total package cost.
  • Cancelled between 15 – 30 days prior to trip start date: 50 % of total package cost.
  • Cancelled between 14 days to 7 days prior to trip start date: 80 % of total package cost.
  • Cancellation less than 7 Days prior to trip start date: 100 % of package cost will be charged.
• Postponement: Postponing may incur a rebooking fee. Post-postponement cancellations forfeit all amounts.
• Flight Policy: We act as facilitators. Carrier terms apply. We are not responsible for airline delays.
• Credit Note: A 6-month Credit Note will be provided for the possible refundable amount depending on the Selected Hotels and time period of cancellation .