2N/3D | The French Riviera Retreat

TERM & CONDITION

📋 GENERAL BOOKING & SIGHTSEEING POLICY

• Hotel Selection: As per preference. If sold out, a similar category is provided. We are not responsible for standard hotel category amenities (WiFi speed, etc.).
• Sightseeing Constraints: Factors like weather, traffic, political events, or distance may lead to schedule changes. We cannot guarantee all spots if time constraints arise. 
• Timing: Vehicle is available from 08:00 AM to 08:00 PM. Late-night usage may incur extra charges.
• Payments: Failure to clear payments as per schedule will lead to service termination. No refunds for Blackout dates/Long weekends.
• Physical Needs: Please communicate specific physical concerns in advance.
• Check-in/out: Standard 14:00 hrs (In) / 11:00 hrs (Out). No shows considered after 22:00 hrs.
• Documentation: Govt ID / Passport / Visa required on arrival. 
• Amendments: Customizations during or 7 days prior to the trip may incur extra charges.
• No Show: Rooms not occupied by 20:00 hrs are considered “No Shows” unless prior notice is given. 
• Sightseeing Constraints: Schedule changes may occur due to weather, traffic, or distance constraints.

💳 CANCELLATION & FLIGHT POLICY

• Non-Refundable: No refunds on blackout dates/long weekends.
• Cancellation Fee : Regardless of reason, cancellations are costly. To offset these costs, the following fees will apply. If you cancel, non-recoverable expenses of Rs. 1500 per person will be charged and over and above that the following will be charged on cancellation of a tour.
• Refundable Amount : 
  • Cancelled 30 days or more prior to trip start date: 35 % of total package cost.
  • Cancelled between 15 – 30 days prior to trip start date: 50 % of total package cost.
  • Cancelled between 14 days to 7 days prior to trip start date: 80 % of total package cost.
  • Cancellation less than 7 Days prior to trip start date: 100 % of package cost will be charged.
• Postponement: Postponing may incur a rebooking fee. Post-postponement cancellations forfeit all amounts.
• Flight Policy: We act as facilitators. Carrier terms apply. We are not responsible for airline delays.
• Credit Note: A 6-month Credit Note will be provided for the possible refundable amount depending on the Selected Hotels and time period of cancellation .